Privacy Policy
We (referred to as 'We', 'Us', or 'Our') are fully committed to protecting your Personal Data and safeguarding your privacy.
Our Privacy Policy is designed to inform you about how we collect and store the information you provide on the Gaingate website (the 'Website').
We adhere to the following principles:
We’re committed to being transparent about how we collect and handle your personal information in your best interests:
By doing so, our goal is to help you make informed decisions about the collection and processing of Personal Data. To enable this, our website uses several tools and processes to provide relevant information about the use of Personal Data. If you require specific details about your data, we will work to ensure you receive them promptly and at the appropriate time. Should you have any questions, we are happy to clarify anything related to legal obligations. To contact us, please email info@vantage-bittide.com
We will use Personal Data only for the purposes set out in the Policy
We process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party platforms for trading (the 'Services'), improving the site, protecting our rights and interests, maintaining and provisioning the Services, ensuring full compliance with legal and regulatory requirements, and carrying out administrative and business activities necessary to deliver and support the Services. We also process your Personal Data to better understand your preferences and needs.
Ensuring you have access to vital resources to safeguard your rights in relation to Personal Data
We aim to help you make well-informed choices about how we handle your data. That is why we invested the time to develop this website. To support this, we use a range of methods and processes to ensure you continue to receive the most relevant information about how we use your Personal Data. Where specific information is required, we will provide it to you at the appropriate time. If you have any questions about how this works, we are happy to provide answers and clarification, always within legal requirements. To learn more, email us at: info@vantage-bittide.com
Keep Your Personal Information Secure and Protected
Unfortunately, we cannot guarantee the absolute security of Personal Data, as no one can, but we remain fully committed to using multiple measures to protect your Personal Data. Our Privacy and Security Policy covers all essential bases to help ensure your long-term safety.
Scope?
In this Policy, you will find an overview of the types of Personal Data our Company collects from our customers, as well as how we process it, share it with third parties, and keep it secure. Our Policy covers information about an identified or identifiable individual, where a person can be recognised directly or indirectly through a combination of details in our possession or data we can access. Under our Policy, we define 'processing' as any operation involving the use or handling of Personal Data. This includes, for example, the management, organisation, and storage of Personal Data. Our services are intended for general audiences, but they are prohibited for anyone under the age of 18. We do not authorise individuals under this age to use our services and do not knowingly collect their information. If we become aware of any collection of data relating to persons under 18, we will promptly delete it.
2. What Personal Information Do We Collect from You?
By using our services, accessing our channels, or browsing our website, you agree that we may collect personal information about you. In some cases, we may ask you to provide this information directly. Alternatively, we may analyse your interactions with our services or channels to gather this information, or receive it from our third-party partners
3. You are not required to provide your personal information to our company or deal with the implications of doing so
You are not required to provide us with any personal information. However, in some situations, choosing not to share this information may affect how we deliver our services, which could result in restricted access to our website or limited use of certain features.
4. What are examples of personal information we collect? When you visit our website, we may collect the following personal information:
The information we collect includes details from your activity log, traffic data (including IP address and access date and time), your language preference on our site, software crash reports, browser type and device specifications. This data is non-personal and is not used to identify you. Some of the Personal Data we obtain comes from information you voluntarily provide when you connect to a third-party online trading platform through us. We also collect the personal details you provide directly to these platforms, including your full name, email address, phone number and address.
5. What Are Our Legal Bases and Justifications for Processing Personal Data
Our Company processes your personal data for the purposes outlined in this section and does so in accordance with the applicable legal framework.
We require a lawful basis; without one, our Company cannot process your Personal Data. The lawful grounds on which our Company processes your Personal Data include:
- We have obtained your consent to process your Personal Data for one or more of the following purposes, including when you submit personal information through the Website for us to share with a third-party trading platform
- The Company or a third party may need to process this information to pursue their legitimate interests. Examples include improving our Services or defending against litigation that may arise.
- All processing on our website must comply with all applicable legal requirements, and we can confirm that it does comply with them.
If you would like more information about how we process Personal Data to protect our legitimate interests, please contact us by email.
Below, we have outlined the reasons and legal bases for the ways we may use the personal information you provide to us. Personal Data
1. To disclose your personal information to third parties, at your request, to facilitate access to digital trading.
If you make this request, we may collect your Personal Data to share with third-party companies
You have consented to the processing of your Personal Data for one or more purposes
2. To enable us to address your questions, concerns, or requests,
We require your Personal Data to assist with enquiries related to our services.
We carry out this processing to pursue the legitimate interests of the Company or a third party.
3. We will process your Personal Data to fulfil our legal, administrative, judicial, or regulatory obligations and to ensure compliance with all applicable requirements.
To comply with our legal obligations, we must process this Personal Data.
4. For the Purpose of Improving Our Services
We may use the Personal Data we collect to enhance Our Services. This includes analysing crash or malfunction reports relating to Our Services.
We process personal information where necessary for the Company’s or a third party’s legitimate interests.
5. To Minimise the Risk of Fraudulent Activity and Misuse of Our Services
We may process data where necessary for the legitimate interests of the Company or a third party.
6. To carry out and coordinate our activities in line with our service requirements
These activities include support functions, business development efforts, strategic decision-making, oversight systems, and more
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
7. Conducting analysis, including statistical evaluations
We employ a range of analytical methods (including statistical techniques) to support decision-making across multiple issues.
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests—and those of third parties—we use a range of measures to assert and defend against legal claims
To do so, we may process Personal Data for the purpose of protecting our rights, interests and assets, or those of third parties, in line with applicable laws, regulations, agreements, and any relevant terms, conditions or policies
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
6. How We Disclose Your Personal Information to Third Parties
Depending on the circumstances, the Company may disclose Personal Data to third parties that provide services such as data storage, IP address hosting, or user experience analytics.
We also process requests from individuals who ask us to share specific Personal Data with third-party trading platforms. In such cases, we will transfer the Personal Data you provide to the platforms you nominate. Once shared, their privacy policies will govern how your information is used. In these situations, your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with its business partners or affiliated entities. This enables us to access the resources needed to enhance and improve our customer offerings.
Where required, the Company may disclose Personal Data to regulatory, local, or other official authorities to protect the rights or property of others.
We may also share your Personal Data with prospective investors or purchasers, or with lenders to the Company or its affiliates. This typically occurs in connection with transactions such as asset sales or transfers, restructures, mergers, consolidations, or insolvency events relating to the Company or other parties connected to the Company.
Online Tracking Notice
You may encounter third-party services on our website, such as advertising providers and analytics partners. These companies may also use cookies and similar technologies to collect data.
When we refer to cookies, we mean small text files stored on your device each time you visit or access our site. We use cookies to learn about your preferences and browsing patterns so we can improve your experience, understand user preferences, and design products and services aligned with customer interests. Cookies also support our statistical and analytics efforts.
Some of the cookies we use are session cookies. These are temporarily placed on your device and expire when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. These allow the website to recognise you as a returning visitor and retain the preferences you previously set.
7. How We May Use Cookies and Third-Party Services
Each cookie and how it is used may vary, depending on its intended purpose.
Cookies Can Be Essential
Cookies Can Be EssentialTo use the features you requested and continue browsing our website smoothly, these cookies are required. They support the delivery of the products, information, and services you rely on.
They enable your device to download and stream the necessary data, help you move around the website with ease, make the most of its key features, and return to pages you’ve visited with your preferences kept intact.
Our cookies collect Personal Data, such as your username and last login date. We use this to confirm that you had an active session on the site. Once you close your browser, we delete these session Cookies.
Functionality-Optimised Cookies
ScopeCookies help us recognise you when you visit our site and allow your settings and preferences to be saved. Without cookies, this information is cleared and you'll need to reset your preferences each time.
Additional detailsFunctionality cookies will continue to operate until they reach their expiry date. They will retain your preferences and stored data even after you close your browser.
Performance Cookies
ScopeCookies help us collect statistical data on our website's performance and improve its quality. They also enable us to analyse site usage and understand how it's performing overall.
Additional detailsAny personally identifiable information is stored in cookies in anonymised form. While some cookies will be deleted as soon as you close your browser, others will remain active and continue to operate when you visit our website.
Cookies have been blocked or removed
You can manage your cookie settings in your browser preferences. Use the links below to help with this process.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Online Tracking Notice Please note that our service currently does not recognise Do Not Track requests.
8. Learn More About How We Store Your Personal Information
Please note that Our Company will retain your Personal Data for as long as necessary to fulfil the purposes outlined in this Policy, or for a longer period where permitted by law and for applicable orders. In some cases, your information may be shared with third-party trading platforms for up to 12 months. With your consent, we may extend this sharing for a further 12 months, if required.
From time to time, we review and assess the Personal Data we hold to ensure we no longer need it.
9. Transfer of Personal Data to a Third Country or an International Organisation
In certain circumstances, we may transfer your Personal Data to other countries, which means we have your permission to send this data outside your home country, or to international organisations. We take all necessary measures to protect your Personal Data and ensure you can exercise your rights and effectively access legal remedies if needed.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- In some cases, we may transfer your Personal Data to a third country or international organisation that the European Commission recognises as providing adequate protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ('GDPR')
- When the transfer occurs, we execute it under a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a)
- We conduct the transfer in accordance with the European Commission’s Standard Contractual Clauses for data protection, adopted under Article 46(2)(c) of the GDPR. For more information, you can view the adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
10. Safeguarding Personal Data
In order to safeguard your Personal Data, we have implemented robust security measures. This includes preventing accidental or unlawful destruction, loss or alteration.
While we take all reasonable precautions, we cannot guarantee your Personal Data will be maintained securely and without error, nor can we be held liable for any intangible, incidental, or consequential damages that result from its use or disclosure. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised access by third parties, or other events beyond our control.
Where we are legally obliged, or due to other constraints beyond our control, we may need to share your Personal Data with third parties, such as public authorities. In such circumstances, we cannot control the security measures those third parties apply.
Please note that transmitting Personal Data over the internet is never completely secure and carries inherent risks. Because of these risks, we cannot guarantee the security of the Personal Data you send to us online.
11. About Links to Third-Party Websites
Our website includes links to external sites and applications that are outside our Company's control. As such, we accept no responsibility for how these third-party websites collect or process your Personal Data. Our Policy covers what happens on our website, but it does not apply to third-party websites.
Before visiting any third-party website or app, review their privacy policies before you start using their services. You should also carefully consider whether you wish to provide them with your Personal Data.
12. Understanding the Amendments to Our Policy
We reserve the right to update or amend this Policy at any time, without prior notice. If we make changes, we will notify you via our website, clearly highlight them, and provide access to the updated Policy for your review. For more substantial updates, we will use the methods we consider most appropriate, including announcements on our website and, where appropriate, other communication channels. Unless stated otherwise by us, all amendments to this Policy take effect immediately upon publication of the updated Policy on our website.
Your Rights in Relation to Your Personal Data
You have the right to request a review of the personal data we hold about you, to rectify it, and to ask us to delete any Personal Data you do not wish us to retain. You also have the right to restrict the types of data we collect. For residents of the EEA, please see this page:
If you wish to exercise any of your data rights, please contact us using the email address below. Access rights
We will assess the accuracy of the Personal Data we process. Where appropriate, we will grant you access to your Personal Data, including an electronic copy of the data processed. We reserve the right to charge a reasonable fee for additional copies. On request, we will provide this data electronically.
Your right of access must not adversely affect the rights of others. Where a request would infringe others' rights, we may refuse or limit our response. Your rights related to rectification
If you would like to correct inaccurate Personal Data, you may request that we rectify incomplete information. Your Right to Erasure
Valid grounds may include: (a) we no longer require the personal data for its original purpose; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to specific processing; (e) the Personal Data has been processed unlawfully; or (f) deletion is required to comply with a company’s legal obligations. This right does not apply where processing is necessary (a) to comply with EU or Member State laws or (b) to establish, exercise, or defend legal claims.
Processing restrictions
You may ask us to restrict processing if you believe the data is inaccurate. While restricted, we may only retain and process the data with your consent, to protect the rights of others, or where there is an important public interest under EU or Member State law.
Right to data portability
Where processing is automated and based on consent or a contract, you have the right to obtain your Personal Data that the Company holds.
You may also request that the data be transferred to another controller where technically feasible. Exercising data portability will not affect your right to erasure.
Right to object
You may object at any time to our use of your Personal Data where processing is based on the Company’s or third parties’ legitimate interests, including related profiling. If we can demonstrate compelling legitimate grounds for processing, we may continue unless your rights and freedoms prevail or legal claims require otherwise.
You can object to the processing of Personal Data for direct marketing at any time.
Right to withdraw consent
You may withdraw your consent to processing at any time, without affecting the lawfulness of processing before withdrawal.
You also have the right to lodge a complaint with the supervisory authority responsible for Personal Data rights.
You may also ask a supervisory authority in a Member State to safeguard your individual rights regarding Personal Data processing within the EU.
As outlined in section 13, your Personal Data rights may be limited by EU and Member State laws. In line with your rights, we will provide the information referred to in section 13 within one month of receiving your request, but we may extend this by two months depending on the complexity and volume of requests. You will be notified within one month if an extension is applied and the reasons.
We will provide the information you request under section 13 free of charge unless the request is unfounded or excessive, particularly if repetitive, in which case we may charge a reasonable fee to cover administrative costs or decline to act on the request.
If we have doubts about your identity in relation to a request, the Company may ask for additional information.
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